Sales Policy

To whom it may concern:

We Ubisight Technology LLC who owned the rights of PETFON, the Ser.NO. 88-606,517,

 make an  announcement  that we decide to revoke the authorization to DERDES+Store  last year we signed on 1^st Jan 2021. We have deleted the brand authorization from amazon and we are writing to announce that we will stop to bear the responsibility for them on our brand PETFON on any site.

This will be effected after 1st Jan 2022

Any problems please feel free to 

Contact Seller

To enquire about an existing order, please contact us:

Email: ubisighttech@gmail.com

  

Shipping

All orders are processed within 2 business days. Free shipping in USA
We can arrange global shipment and would choose the best courier for you on your cost.
Petfon Store is not directly liable for any loss, theft or damage to any goods. If a problem arises, please contact us and we will assist you resolve any issue.

 

 

Returns

Item/s must be returned intact as was received by Buyer including package box and all spare parts inside. Shipping and Handling is the sole responsibility of the Buyer.
Within 30 days from the date of receipt, if the product has any performance failure, you can enjoy the service of returning or replacing for free upon a professional test from Petfon support team.

 

 

Warranty

Within 1 year from the date of receipt, if the product has any performance failure listed in the "Product Performance Failure Table", you can enjoy the maintenance service for free upon a professional test from Petfon support team.

 

Name	Failure Type
PETFON	Cover crack or damage caused by structural or material problems
	Cannot turn on after a full charge
	Does not work properly
	Cannot charge
	Ring or Light button does not react
	Cannot connect to Bluetooth or Wi-Fi
	Cannot access GPS location